Frequently Asked Questions
Accessible Fiji is a pioneering initiative by Rosie Holidays dedicated to creating seamless, inclusive, and dignified travel experiences across Fiji. We collaborate with accessible-friendly accommodations, transport providers, and tour operators to ensure guests of all abilities can explore Fiji with comfort, safety, and confidence.
Our services are designed for travellers with mobility, sensory, or cognitive disabilities, as well as seniors and anyone who benefits from accessible facilities and thoughtful planning. We also support companions, families, and groups traveling with someone who requires accessibility considerations.
Every property and experience featured in our portfolio has been personally assessed or verified against our accessibility checklist. We provide detailed accessibility summaries—including information on step-free access, bathroom layouts, door widths, and available equipment—so you can make an informed choice.
Yes. We provide fully accessible ground transfers with vehicles equipped with ramps or lifts and securement systems. Please inform us of your specific requirements (e.g., wheelchair model, dimensions) at the time of booking so we can arrange the most suitable vehicle.
We work closely with our partners to offer a selection of tours and activities that are either fully accessible or can be reasonably adapted. This includes accessible paths to the Garden of the Sleeping Giant, cultural experiences with smooth pathways, and guides trained in inclusive hospitality. Detailed accessibility notes are provided for each experience.
We can assist in coordinating the rental of medical and mobility equipment through our local partners. Please let us know your needs in advance, and we will provide options, availability, and cost details.
You can share your needs with us through our dedicated Accessible Travel Inquiry form, via email at enquiries@accessiblefiji.com, or by speaking directly with our Accessible Travel Specialist. The more detail you provide, the better we can tailor your itinerary.
Yes. Our team and key partners undergo regular training in disability awareness, respectful communication, and practical assistance techniques to ensure you receive empathetic and effective support throughout your journey.
We understand that health situations can be unpredictable. We offer flexible terms and work with our partners to accommodate changes where possible. We strongly recommend purchasing comprehensive travel insurance that covers cancellation due to medical reasons.
Your feedback is essential to improving our services. After your trip, we will invite you to share your experience through a confidential survey. You can also contact our Accessible Fiji Manager directly at enquiries@accessiblefiji.com