The hotel offers step-free access and accessible routes connecting the public entrance to key areas, including reception, concierge, restaurants, meeting and event spaces, swimming pool, business centre, and spa. Accessible public restrooms, registration desks, and dining facilities are available throughout the property. Accessible self-parking, including van-accessible spaces, is provided, along with accessible transportation options available with advance notice. Team members are trained to assist guests who are blind or have low vision by reading printed information aloud and providing clear verbal directions within the hotel.